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Dear Visitors,
Very recently we have
encountered users who have unknowingly purchased "Desksense"
software, which is still in under-construction stage and has
not gone live for use or for sale. It is only
after attempting to upgrade or seek support for their product that
they discover the circumstance. No doubt, it’s a frustrating
experience – but it’s one that can be avoided.
It has been noticed that a
common thread exists among users who buy online products with modest
discounts from non-authorized resellers on various 3rd party
websites, best buy portals and other similar sites. Users, in these
cases, believe they’re purchasing from Desksense or an Authorized
Reseller, but are instead buying from third parties who post
products through Portal or classified ads on these sites, or
even make pseudo-technical support calls to sell these products.
People should know, that whenever Desksense is live and is made
available for common use, a list of Authorized Resellers for handy
reference will be uploaded in our website to help avoid situations
like these.
Yet another alarming trend is malware being introduced to pirated
software. This is common through file sharing/torrents. Toward the
end of last year, a Microsoft study indicated that “35 percent of
the counterfeit software contained harmful code.” People are taking
even Microsoft's name to sell software over phone, with a huge
discount margin. We understand that it's very common for normal
people to fall for products that are claiming themselves to be
associated with Microsoft, but what's the harm to cross-check the
product before buying it? A discounted unauthorized product can
ultimately make u drain much more money (and may be something more
than just money) in the long run.
What are the risks of
buying or using pirated/beta/unauthorized software?
Buying and using pirated software is risky for corporate and
individual users. Aside from the legal and ethical consequences of
using software for which the developer does not receive
compensation, your organization forfeits some practical benefits.
Those who use pirated software:
1. Increase the chances of buying software that does
not function correctly or may fail completely.
2. Forfeit access to customer support, upgrades, technical
documentation, training, and bug fixes.
3. Have no warranty to protect their investment.
4. Increase their risk of exposure to viruses, spyware, or adware
that can destroy (or, worse, publish to criminals) valuable data.
5. May be subject to significant fines for copyright infringement
6. Risk damage to their reputation and good name and, in the case of
organizations, negative publicity that could cause irreparable harm
to the business.
We strictly
recommend NOT TO BUY this software - via any
website or via any tele caller. Also whenever you get any website
selling desksense, or get a call from any number regarding selling
of desksense, please do mail us and let us know, so that we can take
strict legal actions against the same.
Attn: Users who have already paid for Desksense are requested to email us with you Desksense Product Name and your payment details to us. We would be updating the same in our server and will thus enlist you as one of our original software purchasers, and would be providing you all updates as per our norms of "product update for genuine customers". |
Thanks and Regards
Desksense Team
contact@escaladesoft.com (for direct enquiries regarding scam)
support@desksense.com
(for other grievances) |